Verifying
Links to other 1E product documentation to verify or troubleshoot their features that are dependent on the 1E Client.
Tachyon platform: Verifying.
Nomad: Troubleshooting.
PXE Everywhere: Verifying.
Shopping: For customers with a maintenance contract.
NightWatchman Enterprise: For customers with a maintenance contract.
General verification of the 1E Client
Confirm the 1E Client service is running.
Ensure you know which client features are enabled - review the <INSTALLDIR>\1E\Client\1E.Client.conf file.
Review the log files for errors.
1E Client logs on Windows%ALLUSERSPROFILE%\1E\Client\1E.Client.log (used by 1E Client and Tachyon features, and Shopping client) %ALLUSERSPROFILE%\1E\Client\NomadBranchUninstall-YYYY_MM_HHTMM_HH_SS_000Z.log 1E Client logs on macOS/Library/Logs/1E.Client.Daemon.log (shows any service start errors) /Library/Logs/1E.Client.log (shows the current operation of the 1E Client) 1E Client logs on other non-Windows platforms/var/log/1E/Client/1E.Client.log |
Nomad client log%ALLUSERSPROFILE%\1E\NomadBranch\LogFiles\NomadBranch.log |
PXE Everywhere Agent log%ALLUSERSPROFILE%\1E\PXEEverywhere\PXEEverywhere.log |
Shopping WSA client log%ALLUSERSPROFILE%\1E\Client\WSA.log |
WakeUp client log%ALLUSERSPROFILE%\1E\Agent\WakeUpAgt.log |
Note
By default, Windows resolves %ALLUSERSPROFILE% as C:\ProgramData\