1E 23.7 (SaaS)

Endpoint Troubleshooting allows you to use Location when defining coverage for an instruction. For example, you can choose to target an instruction to be sent only to devices whose location has been set. Location is an attribute of a device. You must agree a naming convention for locations within your organization, and ensure all 1E users have the same understanding of location and how they are expected to use it. For example, it may simply be a city or town name, a known abbreviation used within your organization, an address, building name, that might include floor or room name. In the case of a laptop, it might represent the office base of its owner instead of its physical location.

Location is currently displayed in the following pages in the 1E Portal.

You assign a device to a location by using the instruction Set the location of my devices to <location> where <location> is entered as free-form text up to 99 characters.

In Endpoint Troubleshooting, type location in the search field and select the instruction. Enter the desired location name, select the coverage for the instruction, and then submit the instruction. After approval, devices which match the specified coverage value will have their location to the specified value, and responses will report the old and new location.

Devices are reported as blank if they are not assigned to a location.

There is a corresponding instruction Get the location of my devices.