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1E 23.7 (SaaS)

Supported Platforms

A list of all the platforms supported by 1E components, and the prerequisite software required to allow them to be installed or to work.

1E portal

Category

Product

Notes

Browsers

Latest version of:

  • Google Chrome

  • Microsoft Edge (Chromium)

  • Mozilla Firefox

These browsers are supported on all OS platforms which the browser vendor supports.

Please refer to Whitelisting connections to 1E Cloud for details of URL that must be whitelisted for administrator browsers.

The Portal and any API should be added as a trusted site. This is especially important when running scripts that may produce unexpected errors.

Please review Known Issues: Using 1E.

Note

Microsoft legacy browsers

Support has been withdrawn for Internet Explorer 11 and legacy Microsoft Edge (non-Chromium version) because Microsoft no longer supported them since 2021. We recommend you use Google Chrome, Firefox, or Microsoft Edge Chromium browser.

1E Toolkit
Configuration Manager console extensions

Category

Product

Notes

Client OS

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016

  • Windows 11 CB 22H2

  • Windows 11 CB 21H2

  • Windows 10 CB 22H2

  • Windows 10 CB 21H2

For OS supported by Configuration Manager Current Branch (CB) see supported configurations for Configuration Manager, https://technet.microsoft.com/en-us/library/mt589499.aspx

Microsoft Endpoint Configuration Manager console

  • MECM CB 2303

  • MECM CB2211

  • MECM CB 2207

  • MECM CB 2203

  • MECM CB 2111

  • MECM CB 2107

These are the versions of Configuration Manager that 1E has tested and therefore support, but later versions are assumed to work also.

Please see Preparing for the ConfigMgr extensions for 1E Endpoint Troubleshooting.

Runtime libraries

  • Visual C++ 2015-2019 Redistributable

1E Toolkit installer includes the Visual C++ 2015-2019 Redistributable package.

TIMS

Category

Product

Notes

Windows OS

  • Windows Server 2022

  • Windows Server 2019

  • Windows 11 CB 22H2

  • Windows 11 CB 21H2

  • Windows 10 CB 22H1

  • Windows 10 CB 21H2

Professional and Enterprise editions of Windows 10 and 11 are supported.

All versions are provided with 32-bit & 64-installers.

TIMS is currently only available for Windows OS. For installation guidance, please refer Getting started with TIMS.

Runtime libraries

  • .NET Framework 4.8

  • Visual C++ 2015-2019 Redistributable

One of these versions of .NET Framework is required.

Note

1E supports .NET Framework versions that are in mainstream support by Microsoft.

For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search.

TIMS installer includes the Visual C++ 2015-2019 Redistributable package.

Other Windows Software

  • PowerShell 3.0 (or later)

PowerShell 3.0 or later is required when testing instructions that have PowerShell commands embedded or scripts that are downloaded.

Connectors

The following table shows the supported versions of software used by the 1E out-of-box connectors.

Connector

Product

Notes

Intune

  • Intune

Please refer to the Intune connector page for prerequisites.

Microsoft Office 365

  • Azure

Please refer to the Microsoft Office 365 connector page for prerequisites.

ServiceNow

  • ServiceNow San Diego release

Please refer to the ServiceNow connector page for prerequisites.

System Center Configuration Manager (SCCM)

  • MECM CB 2211

  • MECM CB 2207

  • MECM CB 2203

  • MECM CB 2111

Please refer to the System Center Configuration Manager connector page for prerequisites.

1E Platform

  • 1E 23.7

Please refer to the 1E connector page for prerequisites.

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