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What you will need to prepare in advance of implementing the 1E ITSM Connect app. Typically, these are tasks that may take some time to organize, depending on how your organization works. A more complete checklist of tasks is provided in the Requirements page.

You must install and configure 1E Core prior to installing and configuring 1E ITSM Connect, refer to 1E Core 4.0.11- Introducing 1E Core or more details on the 1E Core application.