Release information - 1E Tachyon CMDB Connect
Troubleshooting
Online help
1E Tachyon CMDB Connect comes with online help that shows you how to install, configure and use the product. Click the following link to view the help:
For support queries, please:
Use where you can search the KB or submit a support case.
Contact support@1e.com.
Known issues
The current known issues related to the installation and running of 1E Tachyon CMDB Connect can be found in the Troubleshooting Known issues page of the 1E Tachyon CMDB Connect documentation.
1E CMDB Connect Release History
1E CMDB Connect 1.2.2
This release introduces the following new features:
Compatible with 1E Core 4.0.8
1E CMDB Connect 1.0
This release introduces the following new features:
Populates key attributes in CMDB from Tachyon API (Serial number, MAC Address, FQDN etc.)
Integrity of CMDB maintained through standard identification/reconciliation rules
Data source is set to "1E Tachyon" in CMDB
Gather additional attributes in real-time (IP address, Operating System, Domain etc.)
1E Related lists - Push button to retrieve data directly from device (Running processes, Installed software etc.)
Tachyon Information Service - Query your entire Organization's device all at once. Data is collected from all devices and presented in ServiceNow's TIS record
Works seamlessly in tandem with ServiceNow Discovery and SCCM integration
Calculated device to user mapping.