1E Service Catalog Connect features by release
1E Service Catalog Connect 3.2.3
This release has the following new features:
Compatible with 1E Core 4.0.8
Support for multi authentication configuration
Support for Tokyo, Utah, and Vancouver releases of ServiceNow
1E Service Catalog Connect 2.0
This release has the following features:
Guided Tours to help End users navigate through different pages of a Service request, removing guess work and enhancing user experience
Framework to fire any Tachyon instruction from the Service portal
Create a new catalog item, associate it to a suitable instruction and publish it for end users to consume
1E Service Catalog Connect 1.0
First release.
Invoke the Windows Servicing Assistant (WSA) from the ServiceNow Service Portal. Please refer to Invoking the Windows Servicing Assistant for more details.
Requests history (including storage and cleanup). Please refer to the My Requests page for more details.
Application logs for debugging purposes. Please refer to Troubleshooting: Creating a technical report for more details.
1E Support page, discussing all the information you need to contact 1E support directly for the 1E Service Catalog Connect app. Please refer to Troubleshooting: Support Details for the 1E Service Catalog Connect app for more details.
Creates related ServiceNow objects, including ServiceNow user roles and a Windows 10 service catalog item.