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ServiceNow

App Menu in Application Navigator

ServiceNow provides an application navigator that enables administrators to navigate from one screen to another easily. To use 1E CMDB Connect application, first install it from ServiceNow app store and then search for 1E CMDB Connect in the application navigator. Non-administrators (end users) do not see 1E CMDB Connect at all. The menu is shown in the picture.

App_Menu.png

Here's an overview of the 1E CMDB Connect menu items and the roles needed to access each page:

Item

Description

Roles needed to view the Item's page

1E CMDB Connect app roles

ServiceNow roles

App Configuration

Displays the application settings

x_1e_tachyon_cmdb.admin

admin (System Administrator)

1E Import Schedules

Displays a list of scheduled imports related to this application

x_1e_tachyon_cmdb.admin

admin (System Administrator)

Instruction Definitions

Displays a list of available 1E CMDB Connect instructions

x_1e_tachyon_cmdb.admin

admin (System Administrator)

1E Information Services

Displays a list of available 1E CMDB Connect instructions that can be run on the targeted endpoints all at once

x_1e_tachyon_cmdb.admin, x_1e_tachyon_cmdb.config_manager

admin (System Administrator)

Triggered Instructions

Displays a list of instructions that have been run

x_1e_tachyon_cmdb.admin

admin (System Administrator)

Logs

Displays the application specific logs

n/a

admin (System Administrator)

Support

Displays information on how to contact 1E Support

x_1e_tachyon_cmdb.admin

admin (System Administrator)