License requirements
To be able to use a 1E application or tool, you must ensure it is registered as a consumer in your 1E licence.
If any consumer, such as 1E Endpoint Troubleshooting, is required to run an instruction, then the instruction's prefix must also be registered in the licence.
Tip
If you want to develop your own instructions in-house, or modify downloaded instructions, you will need to contact 1E to add your custom instruction prefix to your license file, along with the thumbprint of your Code signing certificates , that you must provide.
1E will provide you with a Tachyon.lic license file that defines the applications, tools, and features your system is able to use, for how long, and how many devices it supports, this may be an evaluation or subscription license.
The license must be activated. Once activated, it may be used only by the system that activated it.
Licenses can be renewed or updated, but if allowed to expire, then the affected products or features will not be usable.
For a new installation, the 1E Server Setup program will let you select the license file from any folder on disk.
For an existing installation, the license file is copied into the folder: %PROGRAMDATA%\1E\Licensing on your 1E master server.
License requirements for consumer applications
For any application, tool or feature to use instructions, its consumer and prefix pattern must be registered in your license. The table below shows the consumers and prefix patterns that are typically included in a 1E license. The table also includes other applications where instructions - and therefore licensing - are not applicable. 1E expects to find the license file in: %PROGRAMDATA%\1E\Licensing on your 1E (Master Stack) Server.
Applications and features are included in the standard 1E License unless otherwise stated in the notes below as being an additional cost.
Application or Feature | Consumer name | Prefix patterns | Where to obtain the Product Pack | Notes |
|---|---|---|---|---|
Endpoint Troubleshooting | You will need prefixes for any 1E instructions and you want to use, including custom prefixes for your own and/or third party. Included in the base license are:
|
| Endpoint Troubleshooting application provides functionality to run, approve and schedule instructions, view 1E managed devices. Used to investigate, remediate issues and manage operations across all your endpoints in real-time. TipIf you want to use instructions developed by third parties, your own developers, or 1E developers on your behalf, then you must ask 1E to register the third party and customer prefixes in your license. Please refer to Developing your own instructions. You cannot create or update instructions using other prefixes because they must be signed by others. | |
Endpoint Automation | You will need prefixes for any Endpoint Automation fragments you want to use, including custom prefixes for your own and/or third party. Included in the base Endpoint Automation license are:
Endpoint Automation requires licensing for its instruction fragments from v5.1 onwards. |
| Endpoint Automation application ensures endpoint compliance to enterprise IT policies. The application allows you to manage rules and policies, and report on compliance. | |
Inventory Insights |
|
| Patch Insights application is used to view and export inventory, and manage associations (new in 5.0). Inventory data can be captured from various sources using Connectors, refer to the Connectors page. Data is consolidated, normalized and stored in Repositories, refer to the Repositories page. The 1E connector is one method of collecting data, and this uses four inventory instructions which are available in the 1E Inventory Product Pack. This pack also includes another instruction used by Patch Insights. | |
Platform | N/A | N/A | The Settings application is used to administer 1E. For example, permissions management, instruction set management, connector management, repository management, sync scheduling etc. | |
Dashboards |
|
| The Exec Dashboard lets you gain fresh DEX insights from 1E apps. It is the first dashboard available in the Dashboards application. This product pack contains a special type of instruction called Server question. These questions cannot be run or scheduled in Endpoint Troubleshooting. These instructions are not sent to devices, instead they query data already held in 1E databases. They are run whenever the Exec Dashboard is refreshed if the previous cache of responses has expired. | |
Experience | N/A |
| Experience Analytics helps you visualize your end-users' experience of IT service delivery across your enterprise. It is centered around the experience score, which is based on metrics that cover four categories:
| |
AppClarity | N/A | N/A | AppClarity is a 1E application aimed at Software Asset Management (SAM) users, helping you get to grips with software waste, take control of license compliance and manage application portfolios easily. It offers an immediate reduction in software costs by helping you manage your software assets on desktops more effectively and maintain software license compliance. The main benefits of using AppClarity are:
Now, you can financially quantify all software waste by identifying and controlling unused software across your enterprise and improve your compliance status. NoteAppClarity is an additional cost to the standard Tachyon Platform license. | |
Patch Insights |
|
| Patch Insights is an application that lets you maximize success of enterprise-wide patch deployment. It provides a view of patch state of your estate, as well as supplementing your existing patch deployment methods. Required instructions need to be licensed as well as the consumer. Three instructions are available in the 1E Patch Success Product Pack and another one in the 1E Inventory Product Pack. NotePatch Success is an additional cost to the standard Tachyon Platform license. | |
CmConsoleExtensions RunInstructionUI |
|
| The Configuration Manager Console extensions is installed as part of The 1E Toolkit. | |
TachyonRunInstruction | You will need prefixes for any 1E instructions you want to use, including custom prefixes for your own and/or third party. | N/A | The 1E Run Instruction command-line tool is installed as part of The 1E Toolkit. | |
ServiceNowCore | You will need prefixes for any 1E instructions you want to use, including custom prefixes for your own and/or third party. | N/A | 1E ITSM Connect (with 1E Core) provides a User Interface in ServiceNow similar to Tachyon Explorer, that allows ServiceNow users to use any instruction that is permissioned for the 1E ITSM Connect app user role. Note1E ITSM Connect is an additional cost to the standard Tachyon Platform license. | |
ServiceNowCore | You will need prefixes for any 1E instructions you want to use, including custom prefixes for your own and/or third party. | N/A | 1E Service Catalog Connect (with 1E Core) provides a User Interface in ServiceNow similar to the 1E Shopping app portal, that allows ServiceNow users to use any instruction that is permissioned for the 1E ITSM Connect app user role. Note1E Service Catalog Connect is an additional cost to the standard Tachyon Platform license. | |
CD | N/A | N/A | Application Migration intelligently automates the migration of applications during a Configuration Manager OS deployment. Using migration rules (defined by an administrator), previously installed applications can be reinstalled, upgraded or replaced with an alternative during an OS deployment task sequence. These rules can include usage criteria, allowing you to choose to only install previously installed applications if they were being used, or perhaps replace a rarely used application with a less costly alternative. This functionality enables applications to be actively rationalized during an OS migration exercise, standardizing on products and versions and reclaiming unused software. NoteApplication Migration is an additional cost to the standard Tachyon Platform license. | |
CD |
|
| Nomad Download Pause requires an installation of the Content Distribution service on 1E platform. The feature is available as:
CD Admin tools for the Configuration Manager are installed using the NomadBranchAdminUIExt.msi installer. NoteNomad is an additional cost to the standard Tachyon Platform license. | |
CD |
|
| Many businesses rely on Microsoft Endpoint Manager Configuration Manager (MEMCM) to deploy software, patches and updates across their company networks. It is crucial that Configuration Manager is working effectively. The MEMCM Client Health policy monitors Configuration Manager client health and performance. It checks for cache availability, inventory cycles, service availability and Configuration Manager WMI integrity - common causes of Configuration Manager client problems on devices. The MEMCM Client Health policy replaces the previous SCCM Client Health policy and covers the following:
NoteThis policy is intended for deployment to Windows devices only. | |
CD |
|
| CD is included as part of the 1E Client, and as part of that integration, we offer a CD client health compliance policy in Endpoint Automation. This verifies common CD requirements such as ACP registration, disk availability, firewall exceptions, crash notifications and cache monitoring. The CD client health policy replaces the client health tile in the CD dashboard plus additional remediation steps:
NoteThis policy is intended for deployment to Windows devices only. | |
CD |
|
| ||
NightWatchman | N/A | N/A | The NightWatchman console uses 1E to display traffic lights live status of its clients – indicating whether they are currently online or offline (or unknown). You can also check the status of groups within the NightWatchman client hierarchy. NoteNightWatchman is an additional cost to the standard Tachyon Platform license. | |
Shopping integration with Tachyon | Shopping | You will need prefixes for any 1E instructions you want to use, including custom prefixes for your own and/or third party. | N/A | Shopping integrates with 1E by allowing users to shop for 1E instructions, in the same way as they can for applications served by Configuration Manager and Intune. This is most useful to allow users to fix or reconfigure their computers for issues that users commonly understand (such as disk space or Outlook issues). However, it can also be used to quickly deploy software to users or anything else that instructions can do. Shopping integration also extends the Shopping's order tracking feature, particularly for client-side notifications and status monitoring. To enable these features, please refer to Shopping 6.1 - Enabling Tachyon integration and Shopping 6.1 - Managing Order Tracking. NoteShopping is an additional cost to the standard Tachyon Platform license. |
Third party and customer integration software | See notes | N/A | N/A | You must ask 1E to add consumer names to your license if you intend to use third party or your own custom software to integrate with 1E and leverage its real-time client-based features, for example:
You will probably also require your own custom prefixes for instructions and/or Endpoint Automation fragments used by these Consumers, theefore you will need to ask 1E to add these prefixes too, as described the top of this table. |
Tip
Additional consumers and tools can be developed by third parties, your developers, or 1E developers on your behalf. 1E must register their consumer names in the Tachyon license.
Developing your own instructions
You will need your own code signing certificate, and have it registered in your 1E license, if you want to develop your own custom instructions, or modify those of other authors. Instructions that are provided in the 1E platform zip, or in DEXPacks you download from the 1E Exchange, have already been code signed using the Platform and Exchange certificates from 1E. Your 1E license controls whether you can use these instructions.
Ideally, all of your 1E instruction developers should share a single code signing certificate between them. Each code signing certificate must be registered in your 1E license and associated with your organization's instruction name prefix. When you have chosen your prefix and have your code signing certificate(s) you then need to send details of these to 1E, who will update your 1E license. This will then automatically activate on your 1E master server (assuming it has connection to the Internet).
For a detailed step-by-step process, please refer to Running instructions for the first time (in the 1E SDK).
Writing instructions is where you can find comprehensive resources for developing your instructions.
You can download DEXPacks containing more instructions from the 1E Exchange, and ask questions in the support.1e.com/.