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1E 23.7 (SaaS)

Resolving Peer Backup Assistant (PBA) issues

Considerations to resolve Peer Backup Assistant (PBA) issues.

The state of the Nomad log when PBA is working

The following examples illustrate the state of the Nomad log when PBA is working.

Peer Backup Assistant: Provision Nomad PBA Data Store

PBA process typically starts with provisioning the Nomad data store to find the OSDStateStorePath variable to let the task sequence know where to store and retrieve user state data. This step is initiated for an election within the subnet or query through AE(SSD PBA) for the site. The task sequence executes:

NomadPackageLocator.exe -NMDS_POLL,%ComputerName%,100

The snippet below from Nomadbranch.log shows the process of NMDS polling and accepting the offer from machine SCCM-PRI.

Peer Backup Assistant: Close Nomad PBA Data Store

This step closes any existing connections it establishes with its peers to store content. The command it executes for the task sequence to complete the NMDS process is:

NomadPackageLocator.exe -NMDS_COMPLETE,%PBAComputerName%
Close Nomad PBA Data Store
Peer Backup Assistant: Nomad PBA Data Store High Availability

This step is used to replicate multiple copies in other data stores for high availability. This is helpful to prevent any data loss should the primary data store becomes unavailable or gets corrupted. The command it executes from the task sequence is:

NomadPackageLocator.exe -NMDS_HA,1,2,1
Nomad PBA Data Store High Availability
Peer Backup Assistant: Locate Existing Nomad PBA Data Store

This step locates an existing data store to restore content. The command it executes from the task sequence is:

NomadPackageLocator.exe -NMDS_FIND,%PBAComputerName%
Locate Existing Nomad PBA Data Store
Peer Backup Assistant: Release Nomad PBA Data Store

Finally, this step releases and deletes any existing data store it uses. The command it executes from the task sequence is:

NomadPackageLocator.exe -NMDS_DELETE,%PBAComputerName%

Once all the data has been successfully copied back and is no longer required, it can be removed from the host. If this step is not used, the data is automatically deleted after a prescribed time.

Release Nomad PBA Data Store
Further considerations

  • If you see this error in the smsts.log:

    Failed to run the action: Peer Backup Assistant: Locate Existing Nomad PBA Data Store. 
Incorrect function. (Error: 00000001; Source: Windows)

    – it is a generic error message with no further information available. The PBA Step, Peer Backup Assistant: Locate Existing Nomad PBA Data Store is used to find Nomad data store to host PBA data.

  • If you see this error in the Nomadbranch log on PBA peer machines:

    06-12-2017 12:14:00 NMDS_Thread started NMDS_PC532488 13560 (0x34F8) 
06-12-2017 12:14:00 WARNING: latency>10 =15 - NMDS_Poll CommsRx 7828 (0x1E94) 
06-12-2017 12:14:00 Protocol requested: HTTP OR SMB NMDS_PC532488 13560 (0x34F8) 
06-12-2017 12:14:00 Insufficient allocation - Requested=1000 AlreadyAllocated=0 MaxNMDSMega=5120 MaxAllocRequest=200 NMDS_PC532488 13560 (0x34F8) 
06-12-2017 12:14:00 NMDS_Thread exits NMDS_PC532488 13560 (0x34F8)

    In background, this command runs when this step is initiated:

    NomadPackageLocator.exe -NMDS_POLL,%ComputerName%,100

    Once the command is initiated, PBA clients broadcast in the subnet to find a suitable PBA store. PBA peers get these broadcast messages in their subnet and respond. However, in some cases where the PBA client finds no peers, it is likely a result of one of these:

    • Peers are NOT enabled to host PBA store

    • PBA is enabled but insufficient disk allocated

    • Allocated space is NOT sufficient to host data store.

If any task sequence steps fails on a PBA step:, check the following:

  1. Is PBA enabled on peer machines? To verify it, you would need to ensure that value of registry value MaximumMegaByte at location Software\1E\NomadBranch\NMDS\ is not zero. If it is 0, it means that the machine is not allowed to host any data and will reject all PBA requests.

  2. If PBA is enabled, ensure that the maximum allocation request by each client is configured with optimum space to host PBA data. To configure it, you will need to modify the registry value MaxAllocRequest at location Software\1E\NomadBranch\NMDS\.

    For example, if original value is set at 200MB but the space requested by the client to store user state data is 250MB, it will fail. Typically, you can set MaxAllocRequest to be less than or equal to MaximumMegaByte value. The difference between two is that with MaximumMegaByte, the client is configured to host Maximum data for all PBA clients, whereas with MaxAllocRequest, it is configured to host Maximum data which can be allocated to each client.

    For example, if MaximumMegaByte=5120 and MaxAllocRequest=2560, the PBA host can store the user state data of two machines simultaneously where each client can store data up to 2560MB and total space allocated is 5120MB.

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