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1E 23.7 (SaaS)

Introducing 1E Client

An overview of 1E Client features and modules. The 1E Client provides client functionality for Shopping, WakeUp, Content Distribution, and 1E.

The picture below shows the evolution of the 1E Client from a combination of other 1E Agents.


On non-Windows devices, 1E Client provides only 1E client features.

In response to customer demand to reduce the number of agents required, 1E have unified the client functionality for Content Distribution, PXE Everywhere, Shopping, WakeUp, and 1E into a single 1E Client.

On Windows devices, 1E Client provides the following:

  • 1E client features - see below

  • User surveys and notifications, and notification area icon. This is used by Experience Analytics to enable User Sentiment and Info Surveys to be presented to end-users.

  • 1E Telemetry. This information enables 1E to improve its product capabilities and features. It can be configured during 1E Setup and information on the data that is sent to 1E is provided in the 1E platform documentation.

  • Content Distribution client module - supports content distribution for Configuration Manager and 1E

  • PXE Everywhere client module - also known as PXE Everywhere Agent - which allows computers to automatically boot up into Windows PE, which then allows a Windows Operating System to be installed

  • Shopping client module - supports access to a self-service software portal (which integrates with Configuration Manager) and includes the Windows Servicing Assistant (WSA) to support OS deployment

  • WakeUp client module - integrates with Configuration Manager, NightWatchman and/or Content Distribution.

On non-Windows devices, 1E Client provides only 1E client features.

1E client features:

  • Real-time response to instructions, which supports the retrieval of information using questions, and running actions

  • Tags (freeform and device/coverage)

  • Criticality and Location

  • 1E Client UI to support the Real-Time Control Center, Announcements, Surveys, and Sentiment features of the Experience application #

  • Inventory, including process usage, to support:

    • The 1E Activity Record feature

    • The Inventory and other consumer applications.

  • Performance metrics features to support the Experience application #

  • Policy feature to support consumer applications: 1E Endpoint Automation ##, Experience Analytics #, and Content Distribution #

  • Modules to support:

    • The Patch Success application #

    • Command and script execution

    • Content distribution

    • Device criticality

    • Manipulation of files and processes

    • Manipulation of registry and WMI #

    • Security #

    • Software uninstallation

    • User sessions, including Primary User.

# not supported on non-Windows, ## partially supported on non-Windows.

Many features and modules are optionally enabled and configured. The 1E Client can also be extended to support additional features and client modules.

1E Client does not include modules for 1E NightWatchman Agent, which is available as a separate agent. However, NightWatchman Management Center optionally integrates with 1E to provide online status of its clients.

On Windows devices, the 1E Client is installed as a Windows service, with a small footprint, with some client modules having their own service if enabled. On non-Windows devices, the 1E Client is installed as a background daemon, also referred to as a service on macOS.


The Introducing 1E Client Deployment Assistant can be used with Microsoft System Center Configuration Manager to deploy 1E Client to Windows computers, and also 1E NightWatchman Agent.

1E Client may be deployed independently using alternative software distribution methods.

For further detail, please refer to:

Supported Platforms

All 1E Client features are supported on the following Windows OS:


  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016

  • Windows 11 CB 21H2

  • Windows 10 CB 21H2

  • Windows 10 CB 21H1

  • Windows 10 CB 20H2

The zip for 1E Client for Windows is available for download from the 1E Support Portal.

Professional and Enterprise editions are supported for Windows 10 and Wndows 11.

All versions are provided with 32-bit & 64-installers, and can be installed on physical and virtual computers.


This list shows only those OS versions in mainstream support by Microsoft, and therefore supported by 1E, and by 1E Client 23.7.

For Microsoft product lifecycle details, please refer to

Please refer to for details of which Current Branch versions are supported by 1E products, and known issues regarding specific versions.

The 1E client features of 1E Client are supported on the following non-Windows OS:


  • macOS Ventura 13

  • macOS Monterey 12.0

  • macOS Big Sur 11.0

  • macOS Catalina 10.15

  • macOS Mojave 10.14


  • CentOS Stream 8

  • Debian 10.4

  • Fedora 34

  • Red Hat Enterprise Linux 7.9

  • Red Hat Enterprise Linux 8.5

  • SUSE Linux Enterprise 15.2

  • Ubuntu 18.04


  • Please use 1E Client 5.2

Other versions of these non-Windows OS should work but have not been tested by 1E.

1E Client packages for other Linux distributions can be requested, including Raspbian for Raspberry Pi.

The 1E Client for Linux supports the following architectures:

  • Linux variations on Intel 64-bit platforms

1E Client packages for Linux are included in the non-Windows zip available for download from the 1E Support Portal.

1E Client supports only 1E features on non-Windows devices.

1E Client 23.7 is not available for Solaris, please use 1E Client 5.2 instead.

The 1E Client 5.2 for Solaris supports the following architectures:

  • Solaris on Intel 64-bit and SPARC platforms

1E Client 5.2 package for Solaris is included in the non-Windows zip and available for download from the 1E Support Portal.

1E Client supports only 1E features on non-Windows devices.

Additional information on Supported Platforms can be found on the Supported Platforms page.

Constraints of Legacy OS

In this documentation, the following are referred to as legacy OS. Below are described some known issues for these OS.

1E does not provide support for 1E products on the following OS unless the OS is explicitly listed as being supported for a specific 1E product or product feature. This is because Microsoft has ended mainstream support for these OS or they are not significantly used by business organizations.

  • Windows XP *

  • Windows Vista

  • Windows 7

  • Windows 8.0

  • Windows 8.1

  • Windows Server 2003 *

  • Windows Server 2008

  • Windows Server 2008 R2

  • Windows Server 2012

  • Windows Server 2012 R2


1E Client 23.7 and later will not install on Windows XP and Windows Server 2003. Please contact 1E if you intend to continue using any of the other legacy OS. If you experience an issue, then please try replicating the issue on a supported OS.

For Microsoft product lifecycle details, please refer to