Implementing Virtual Desktop Experience

VDX requires the following:

A 1E SaaS instance - VDX is only supported on 1E platform SaaS environments
Licensing and Tiering - VDX requires access to Experience Analytics, at the Enterprise Plus tier
Citrix on-premises - VDX requires access to an on-premises Citrix monitoring database.

If your situation meets the above requirements, please reach out to your 1E Account Team for assistance setting up VDX.

Access to VDX requires access to 1E Experience Analytics, refer to Introducing 1E Experience Analytics for details.

To navigate to VDX, either:

Login to the 1E platform, and select Virtual Desktop Experience from the available tiles.

Select Virtual Desktop Experience from the Application Switcher within the 1E platform.

Question	Answer
Is it necessary to install the Content Distribution on every device?	No, however installing the Content Distribution on connective devices, VMs, and the VDI will provide the following benefits: Additional information is available within the interface for troubleshooting Seamless technician workflows to the Device Pillar and other 1E platform capabilities.
How else can the 1E platform be used with VDI?	There are a number of other ways the 1E platform can be used with VDI. These include: Deploying the Content Distribution to connecting devices, virtual workflows, and the VDI itself to use with 1E Endpoint Troubleshooting and 1E Endpoint Automation for diagnostics, remediation, and automatic self-healing capabilities Leveraging Application Experience Management, you can gain visibility and troubleshooting tools relating to applications With Employee Sentiment, you can gather sentiment data on users' experience with their virtual workloads.

Question

Answer

Is it necessary to install the Content Distribution on every device?

No, however installing the Content Distribution on connective devices, VMs, and the VDI will provide the following benefits:

Additional information is available within the interface for troubleshooting
Seamless technician workflows to the Device Pillar and other 1E platform capabilities.

How else can the 1E platform be used with VDI?

There are a number of other ways the 1E platform can be used with VDI. These include:

Deploying the Content Distribution to connecting devices, virtual workflows, and the VDI itself to use with 1E Endpoint Troubleshooting and 1E Endpoint Automation for diagnostics, remediation, and automatic self-healing capabilities
Leveraging Application Experience Management, you can gain visibility and troubleshooting tools relating to applications
With Employee Sentiment, you can gather sentiment data on users' experience with their virtual workloads.

1E 23.7 (SaaS)