VDX setup
VDX requires the following:
A 1E SaaS instance - VDX is only supported on 1E platform SaaS environments
Licensing and Tiering - VDX requires access to Experience Analytics, at the Enterprise Plus tier
Citrix on-premises - VDX requires access to an on-premises Citrix monitoring database.
If your situation meets the above requirements, please reach out to your 1E Account Team for assistance setting up VDX.