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An overview of all the features and enhancements. The page provides a brief overview of each feature and links to other pages with more detail.

Integration between the ServiceNow Glide Virtual Agent and

The implements a number of topics in the ServiceNow Virtual Agent, most of these link up with 1E in the background to run instructions that perform automated tasks. This effectively brings the power of 1E to your ServiceNow end-users via a chatbot interface and aims at reducing support calls for a number of simple operations.


The following topics are provided with and can be accessed through the Virtual Agent.