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Topics and their associated Tachyon instructions

A table showing the Tachyon instructions required by each 1E Virtual Assistant topic.

Where to find the Tachyon instructions used by 1E Virtual Assistant

For convenience the Tachyon instructions used by 1E Virtual Assistant have been added to a single product pack called 1E Virtual Assistant. For Tachyon 5.1 you can search for this pack on the Tachyon Exchange, you'll need to login using your 1E support credentials before you can download.

Tachyon instructions used by 1E Virtual Assistant

The following table shows the name of each topic supported by 1E Virtual Assistant and the Tachyon instructions required to perform the topic. Where no Tachyon instructions are needed to perform the topic N/A is displayed.

Topic

Tachyon instructions required

Upgrade Operating System

  • 1E-Explorer-ServiceNow-RunWSA

Computer Slow

  • 1E-Explorer-ServiceNow-PerformanceStats

  • 1E-Explorer-ServiceNow-FreeDiskSpace

  • 1E-Explorer-ServiceNow-TopCPUMemoryConsumingProcs

  • 1E-Explorer-ServiceNow-ChangeCurrentPowerScheme

  • 1E-Explorer-ServiceNow-OpenStartUpWindow

  • 1E-Explorer-ServiceNow-RebootSystem

  • 1E-Explorer-ServiceNow-LatestExperienceData.xml

Printer

  • 1E-Explorer-ServiceNow-OpenAddPrinterWindow

Enable remote connection

  • 1E-Explorer-ServiceNow-RDPStatus

  • 1E-Explorer-ServiceNow-RDP-EnableOrDisable

  • 1E-Explorer-ServiceNow-StartWindowService

Outlook issue

  • 1E-Explorer-ServiceNow-MicrosoftSupportRecoveryAssistant

  • 1E-Explorer-ServiceNow-FixPstOstOutlookFiles

  • 1E-Explorer-ServiceNow-DeleteFileByPath

Add a VPN connection

  • 1E-Explorer-ServiceNow-VPNAddOrUpdate

Unable to connect to VPN

  • 1E-Explorer-ServiceNow-VPNAddOrUpdate

Low disk space

  • 1E-Explorer-ServiceNow-FreeDiskSpace

Microsoft recovery assistant

  • 1E-Explorer-ServiceNow-MicrosoftSupportRecoveryAssistant

Reset my Windows password

N/A

Local admin access

  • 1E-Explorer-ServiceNow-ElevateUserAsLocalAdmin

  • 1E-Explorer-ServiceNow-RemoveUserAsLocalAdmin

Remove invalid desktop shortcuts

  • 1E-Explorer-ServiceNow-RemoveInvalidDesktopShortcuts

Access a Shared folder

  • 1E-Explorer-ServiceNow-GrantAccessSharedFolder.xml

Create a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-AddDistributionGroupToOnPremExchangeServer

Delete a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-DeleteDistributionGroupFromOnPremExchangeServer

Add user to distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-AddUserToExchangeServerDistributionGroup

Delete user from a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-RemoveUserFromExchangeServerDistributionGroup

Revoke Folder Access

  • 1E-Explorer-ServiceNow-RemoveAccessSharedFolder

Share a folder

  • 1E-Explorer-ServiceNow-ShareFolder

Install Software

  • 1E-Explorer-ShowNotification