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1E 23.11 (SaaS)

Using Virtual Desktop Experience

This section contains an overview of Virtual Desktop Experience application features. For more information about VDX and platform features in this release, refer to 1E release information.1E release information

Infrastructure overview

The Infrastructure page contains several main areas. These are metrics and KPIs, option dropdowns, infrastructure topology, and the alerts drawer.

Metrics and KPI

At the top of the page are four main KPIs useful for VDI, these are:

  • Sessions

  • VDX Score

  • Average Logon Duration

  • Average Roundtrip Time.

You can hover over the VDX_-_information_icon.png in the UI to understand more how these KPIs are defined.

VDX_-_metrics_and_KPI.png
Infrastructure Overview page options

There are a number of options available at the top of the page, these are:

Option

Description

Site

You can select which Citrix Site you are viewing the VDI deployment for.

Time

Use the Time dropdown to view the infrastructure topology at a previous moment in time.

Note

The Time option allows you to go back up to 7 days.

Refresh

The Refresh button can be used to refresh the page.

Fullscreen

The Fullscreen button can be used to maximize the view, removing the page header and left-hand navigation bar from view.

VDX_-_historical_data_dropdown.png
Infrastructure topology

This provides end-to-end visibility of your VDI deployment, including:

  • Connecting Devices

    Note

    This includes Managed - devices with the 1E Client installed - and Unmanaged Devices. Refer to Introducing 1E Client for details.

  • Storefronts

  • Delivery Controllers

  • Databases.

You can also click on nodes for more information, for example to view the number of user sessions associated with that node.

If the 1E Client is installed on the above, you will be able to navigate directly to their Device Pillar and seamlessly leverage other capabilities of the 1E platform. In addition, the following data will display:

  • Load, generated from a combination of CPU and Memory usage

  • CPU Usage

  • Memory Usage

  • IP Address.

    VDX_-_1EC_info.png
Alerts drawer

The Alerts draw displays alerts raised for your Citrix Site. This feature requires the following:

  • The 1E Client installed on the relevant nodes of your VDI deployment for alerting to function on those devices.

  • The Alerting DEX pack be enabled in 1E Endpoint Automation. This pack enabled automatically when VDX is switched on.

    VDX_-_Alerts_drawer.png

You can drill into alerts in the drawer to see additional details. Alerts raised in the last 24 hours will also display as badges on relevant nodes on the infrastructure topology.

User sessions

The User Sessions page displays high level details around all sessions, as well as the ability to filter and sort based on different parameters, and then view individual sessions.

Metrics and KPI

At the top of the page are four main KPIs useful for VDI, these are:

  • Sessions

  • VDX Score

  • Average Logon Duration

  • Average Roundtrip Time.

You can hover over the VDX_-_information_icon.png in the UI to understand more how these KPIs are defined.

VDX_-_metrics_and_KPI.png
Page options

There are a number of options available at the top of the page, these are:

Option

Description

Site

You can select which Citrix Site you are viewing the VDI deployment for.

Time

Use the Time dropdown to view the infrastructure topology at a previous moment in time.

Note

The Time option allows you to go back up to 7 days.

Refresh

The Refresh button can be used to refresh the page.

Fullscreen

The Fullscreen button can be used to maximise the view, removing the page header and left-hand navigation bar from view.

VDX_-_historical_data_dropdown.png

Sessions Status

Use Sessions Status to filter the entire page by the status of that session.

VDX_-_Session_Status.png
User sessions list

In this section you can view a list of sessions. You can filter, sort and access the following options:

  • Search - you can search for sessions using the name of the user, and FQDN

  • Expand View - you can expand the view to show additional detail per session on the list

  • Sort By - you can sort by numerous options including VDX Score, Start Time, Session Duration, Connections, Logon Duration, Roundtrip Time

  • Sort Ascending/Descending - use this button to sort the above ascending or descending.

Below these options, you can view a the list of user sessions. This includes numerous key bits of information, including visibility of alerts. Click into a row to view that session in detail in its own page.

VDX_-_User_sessions_list.png
User session page

This page shows additional information around a specific user session, including the VDX score, Desktop Group, when the session started, it’s duration, logon duration, and roundtrip time.

VDX_-_Session_Details.png

It also includes number of tabs with additional information:

  • Roundtrip - displays all the relevant parts of the VDI used to broker that user session

    VDX_-_Roundtrip.png
  • Performance - displays time series charts showing VDX score, round trip time, and virtual workload (CPU and Memory) data. Any alerts generated will also display overlaid over the graph for Virtual Workload.

  • Logon Breakdown - shows the breakdown of how long different elements of the logon process took. For example GPOs, profile load, authentication, and more.

    VDX_-_Logon_Breakdown.png
  • User History - displays previous sessions for that user, going back up to 28 days.

    VDX_-_User_History.png
  • Virtual Applications - view published applications running as part of this session, across all connections.

    VDX_-_Virtual_Applications.png