Verifying
Basic verification tests that cover the installation and basic use of Dashboards.These tests should be run in series. Depending on the decisions you have made during the design phase of your implementation, you may need additional tests to verify your implementation.
Note
Please ensure you complete all verification tests. They not only confirm your system is operational, but they also introduce you to concepts and tasks that you will use later when using Dashboards.
To run these tests, you need:
A valid license that includes Dashboards.
To have installed the Hotfix bundle that contains the Dashboards release.
To have completed all the steps on 1E Dashboards post-installation tasks.
Verify Tachyon Dashboards
The following verification steps check that the Tachyon Dashboards application has been installed correctly and is displaying the correct information.
Basic Hotfix bundle installation verification
To run the following verifications, log in with a user that has the Full Administrator role.
Ref | Test | Expected | Remediation |
|---|---|---|---|
|
| If the tile is not visible, check that requirements 1. and 2. have been met. | |
|
| If the instruction set is not visible, check that requirements 1. and 2. have been met. If the instruction set is visible but does not contain any instructions, check the Tachyon.Setup.log, located in the same directory as Tachyon.Setup.exe, to see if there was an attempt to upload the instructions that failed due to licensing issues. Search for entries that contain the following text (time and date stamps have been left out of the text): This may indicate that your license is not configured correctly to license the Dashboards app. | |
|
| If the role has not been created there were probably errors during the installation of the Hotfix bundle, please check the Tachyon.Setup.log file, located in the same directory as Tachyon.Setup.exe. |
Executive Dashboard data verification
To run the following verifications, log in with a user that has the Full Administrator role.
| The Dashboards app is displayed open on the Exec Dashboard page. | Check that you are accessing Tachyon with a user that has the Full Administrator role. | |
| The Perception of IT tile displays information related to the Perception Of IT sentiment survey. | If the tile displays the text An error occurred, this is usually an indication that the Perception Of IT survey has not yet been created - ensure that requirement 3 has been fully met. If the tile displays the text No Survey Responses, this may be due to the following:
|