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1E 8.1 (on-premises)

Log files

Details of 1E Client log files.

Tip

This page is a reference of log file names and location. If you are here to troubleshoot then please refer to Troubleshooting instead.

1E Client logs

Note

Upgrades retain the location and configuration of log files.

Log file locations
1E Client logs on Windows

%ALLUSERSPROFILE%\1E\Client\1E.Client.log (used by 1E Client and Tachyon features, and Shopping client)

%ALLUSERSPROFILE%\1E\Client\NomadBranchUninstall-YYYY_MM_HHTMM_HH_SS_000Z.log

1E Client logs on macOS

/Library/Logs/1E.Client.Daemon.log (shows any service start errors)

/Library/Logs/1E.Client.log (shows the current operation of the 1E Client)

1E Client logs on other non-Windows platforms

/var/log/1E/Client/1E.Client.log

Nomad client log

%ALLUSERSPROFILE%\1E\NomadBranch\LogFiles\NomadBranch.log

PXE Everywhere Agent log

%ALLUSERSPROFILE%\1E\PXEEverywhere\PXEEverywhere.log

Shopping WSA client log

%ALLUSERSPROFILE%\1E\Client\WSA.log

WakeUp client log

%ALLUSERSPROFILE%\1E\Agent\WakeUpAgt.log

Note

By default, Windows resolves %ALLUSERSPROFILE% as C:\ProgramData\

Configuration
1E Client log

The LogPath setting is stored in the 1E.Client.Conf file and determines the full path and filename of the 1E Client log file.

The 1E Client log is shared by:

  • 1E Client

  • Tachyon client features

  • Shopping client module (only available on Windows OS)

To change the logging level, please refer to LoggingLevel in the 1E.Client.CONF file.

The following are not configurable in this version:

  • Maximum size of 5MB

  • 5 rollover files numbered 1 (newest) to 5 (oldest) with the rollover number included as n.log

Nomad client log

LogFileName registry is configurable using MODULE.NOMAD.LOGPATH and MODULE.NOMAD.LOGNAME installer properties.

  • MaxLogFileSize is configurable using MODULE.NOMAD.MAXLOGSIZE. Default is 5242880 (5MB).

  • When the log file reaches its maximum size, it is renamed with a .LO_ extension and a new .LOG file is created. The .LO_ file is overwritten each time.

PXE Everywhere Agent log

LogFileName registry is configurable using MODULE.PXEEVERYWHERE.LOGPATH installer property, with the default filename PXEEverywhere.log.

  • MaxLogfileSize is configurable using MODULE.PXEEVERYWHERE.MAXLOGFILESIZE. Default is 1048576 (1MB).

  • When the log file reaches its maximum size, it is renamed with a .LO_ extension and a new .LOG file is created. The .LO_ file is overwritten each time.

  • The logfile format is configurable using MODULE.PXEEVERYWHERE.LOGFORMAT default (1) is Configuration Manager-compatible format.

Shopping WSA client log

Not configurable using installer properties. Configurable by modifying the Log4Net settings in the WSA.exe.config file, located in %ProgramFiles%\1E\Client\Extensibility\WSA folder.

WakeUp client log

LogFileName registry is configurable using MODULE.WAKEUP.LOGPATH and MODULE.WAKEUP.LOGFILENAME installer properties.

  • MaxLogFileSize is configurable using MODULE.WAKEUP.MAXLOGFILESIZE. Default is 1048576 (1MB).

  • 5 rollover files numbered 1 (newest) to 5 (oldest) with the rollover number included as n.log

  • In previous versions of WakeUp the .LOG file was renamed with a .LO_ extension and a new .LOG file is created. The .LO_ file is overwritten each time.

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